The only product which gives full flexibility. Now you can cancel or
reschedule as per your choice.
Cancel or reschedule as per your choice. Make sure you do it 24 hours before the booking, that's all.
You get the full refund - excluding convenience fee. No questions asked.
Changes in booking date or time? Postpone your session up to 90 days, prepone unlimited.
If you ever feel unsafe, you’ll get priority access to specially trained safety agents, day or night.
GetCover is comprehensive protection included for free with every booking. It includes protection from Expert cancellations, inaccuracies and other issues, such as difficulty getting styled, as well as a 24-hour safety line.
If an issue comes up during your booking, you'll first need to contact your Expert to see if they can easily resolve it. If they can’t, you have 72 hours from when you discover the problem to call, email, message us through the app, or just contact us here – we’ll help you figure out next steps. If the issue is protected by GetCover, we’ll make it right either by finding you another expert or giving you a refund.
GetCover protects you from many issues that might come up during your booking – like the expert not showing up on time – but it doesn’t extend to more minor inconveniences like a mismatch in style.
Yes. GetCover for Experts provides top-to-bottom protection, with the assurance that you get paid on time, every time and much more.